Website usage

Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Forbes Group’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Forbes Group’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Forbes Group, Glendower Road, Leominster, Herefordshire HR6 0RL. Our company registration number is 1591882, Registered in England and Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.
• This website uses cookies to monitor browsing preferences (see below).
• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
• All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
• Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

This privacy policy sets out how Forbes Group uses and protects any information that you give Forbes Group when you use this website.

Forbes Group is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Forbes Group may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 19/06/17.

Privacy policy (GDPR policy)

What we collect

We may collect the following information:

• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers

Form data submitted on the website is stored on the secure web server (situated in Belgium) and emailed to Forbes Group to be processed.

Live chat data submitted on the website is stored on the secure web server (situated in California) and emailed to Forbes Group to be processed.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We use MailChimp as our marketing automation platform. Subscriber information is transferred to MailChimp for processing in accordance with their Privacy Policy and Terms . Because MailChimp certifies to the Privacy Shield framework, they can lawfully receive EU data. You will be asked to agree to this transfer before you submit your information. You can opt-out at any time.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Cookies used on this website:

Google Advertising

PHPSESSID forbesgroup.eu HTTP 6 days
Cookie purpose description: Preserves user session state across page requests..
Data is sent to: Belgium

_GRECAPTCHA google.com HTTP 179 days
Cookie purpose description: This cookie is used to distinguish between humans and bots.This is beneficial for the website, in order to make valid reports on the use of their website.
Data is sent to: United States

rc::a google.com HTML Persistent
Cookie purpose description: This cookie is used to distinguish between humans and bots.This is beneficial for the website, in order to make valid reports on the use of their website.
Data is sent to: United States

rc::b google.com HTML Session
Cookie purpose description: This cookie is used to distinguish between humans and bots.This is beneficial for the website, in order to make valid reports on the use of their website.
Data is sent to: United States

rc::c google.com HTML Session
Cookie purpose description: This cookie is used to distinguish between humans and bots.This is beneficial for the website, in order to make valid reports on the use of their website.
Data is sent to: United States

test_cookie doubleclick.net HTTP 1 day
Cookie purpose description: Used to check if the user's browser supports cookies. 
Data is sent to: United States

_gcl_au forbesgroup.eu HTTP 3 months
Cookie purpose description: Used by Google Adsense for experimenting with advertisement efficiency across websites using their services. 
Data is sent to: United States

IDE doubleclick.net HTTP 1 year
Cookie purpose description: Used by Google DoubleClick to register and report on the website user's actions after viewing or clicking one of the advertiser's ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user. 
Data is sent to: United States

pagead/1p-conversion/# google.com Pixel Session
Cookie purpose description: Unclassified.
Data is sent to: United States

pagead/viewthroughconversion/827408534 doubleclick.net Pixel Session
Cookie purpose description: Unclassified.
Data is sent to: United States

Google's privacy policy

Google Analytics

_ga forbesgroup.eu HTTP 2 years
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website
Data is sent to: United States

_gat forbesgroup.eu HTTP 1 day
Cookie purpose description: Used by Google Analytics to throttle request rate
Data is sent to: United States

_gid forbesgroup.eu HTTP 1 day
Cookie purpose description: Registers a unique ID that is used to generate statistical data on how the visitor uses the website
Data is sent to: United States

Google privacy policy

Other potential cookies used for advertising or analytics:

__gsas
Advertising
AdSense for Search
3 months
Set from partner domain

NID
Security, Analytics, Functionality, Advertising
AdSense for Search, Google Ads
6 months
google.com and local variations, e.g. google.de

DSID
Security, Functionality, Advertising
AdSense, Campaign Manager, Google Ad Manager, Google Analytics, Display
& Video 360, Search Ads 360
2 weeks
doubleclick.net

test_cookie
Functionality
AdSense, Campaign Manager, Google Ad Manager, Google Analytics, Display
& Video 360, Search Ads 360
15 minutes
doubleclick.net

id
Functionality, Advertising
AdSense, Campaign Manager, Display & Video 360, Google Ad Manager,
Search Ads 360
OPT_OUT: fixed expiration (year 2030/11/09), non-OPT_OUT: 13 months EEA
UK / 24 months elsewhere
doubleclick.net

__gads
Advertising
AdSense, Display & Video 360, Google Ad Manager, Google Ads
13 months
Set from partner domain

GED_PLAYLIST_ACTIVITY
Advertising
AdSense, Google Ad Manager, YouTube
Session
Set from partner domain

ACLK_DATA
Advertising
AdSense, Google Ad Manager, YouTube
5 minutes
youtube.com

pm_sess
Security, Functionality
Campaign Manager, Display & Video 360, Google Ads, Search Ads 360
30 minutes
doubleclick.net, google.com

pm_sess_NNN
Security, Functionality
Campaign Manager, Display & Video 360, Google Ads, Search Ads 360
30 minutes
doubleclick.net, google.com

aboutads_sessNNN
Security, Functionality
Campaign Manager, Display & Video 360, Google Ads, Search Ads 360
30 minutes
doubleclick.net, google.com

FPAU
Analytics, Advertising
Campaign Manager, Display & Video 360, Google Ads, Search Ads 360
90 days
Set from partner domain

ANID
Advertising
Campaign Manager, Display & Video 360, Google Ads, Search Ads 360
13 months EEA UK / 24 months elsewhere
google.com and local variations, e.g. google.de

AID
Analytics, Advertising
Campaign Manager, Display & Video 360, Google Ads, Search Ads 360
13 months EEA UK / 540 days elsewhere
google.com/ads, google.com/ads/measurement, googleadservices.com

IDE
Advertising
Campaign Manager, Display & Video 360, Google Ad Manager, Google
Analytics, Search Ads 360
13 months EEA UK / 24 months elsewhere
doubleclick.net

TAID
Analytics, Advertising
Campaign Manager, Display & Video 360, Google Ads, Search Ads 360
14 days
google.com/ads, google.com/ads/measurement, googleadservices.com

FPGCLDC
Analytics, Advertising
Campaign Manager, Display & Video 360, Search Ads 360
90 days
Set from partner domain

_gcl_dc
Analytics, Advertising
Campaign Manager, Display & Video 360, Search Ads 360
90 days
Set from partner domain

_gcl_au
Analytics, Advertising
Campaign Manager, Display & Video 360, Google Ads, Search Ads 360
90 days
Set from partner domain

FLC
Advertising
Campaign Manager, Display & Video 360, Search Ads 360
10 seconds
doubleclick.net

RUL
Advertising
Display & Video 360, Google Ads
12 months
doubleclick.net

FCCDCF
Functionality
Funding Choices
13 months
Set from partner domain

FCNEC
Analytics
Funding Choices
365 days
Set from partner domain

CUID
Functionality
Funding Choices
30 days
Set from partner domain

FPGCLAW
Analytics, Advertising
Google Ads
90 days
Set from partner domain

FPGCLGB
Analytics, Advertising
Google Ads
90 days
Set from partner domain

_gcl_gb
Analytics, Advertising
Google Ads
90 days
Set from partner domain

_gac_gb_<wpid>
Analytics, Advertising
Google Ads
90 days
Set from partner domain

_gcl_aw
Analytics, Advertising
Google Ads
90 days
Set from partner domain

1P_JAR
Advertising
Google Ads
30 days
google.com and local variations, e.g. google.de

Conversion
Advertising
Google Ads
90 days
www.googleadservices.com/pagead/conversion/

YSC
Security
Google Ads, YouTube
Session
youtube.com

VISITOR_INFO1_LIVE
Security, Advertising
Google Ads, YouTube
180 days
youtube.com

VISITOR_INFO1_LIVE__k
Security, Advertising
Google Ads, YouTube
180 days
youtube.com

VISITOR_INFO1_LIVE__default
Security, Advertising
Google Ads, YouTube
180 days
youtube.com

FPLC
Analytics
Google Analytics
20 hours
Set from partner domain

_ga
Analytics
Google Analytics
2 years
Set from partner domain

_gac_<wpid>
Advertising
Google Analytics
90 days
Set from partner domain

_gid
Analytics
Google Analytics
24 hours
Set from partner domain

_gat[_<customname>]
Analytics
Google Analytics
1 minute
Set from partner domain

__utma
Analytics
Google Analytics
2 years
Set from partner domain

__utmb
Analytics
Google Analytics
30 minutes
Set from partner domain

__utmc
Analytics
Google Analytics
Session
Set from partner domain

__utmt
Analytics
Google Analytics
10 minutes
Set from partner domain

__utmz
Analytics
Google Analytics
6 months
Set from partner domain

__utmv
Analytics
Google Analytics
2 years
Set from partner domain

AMP_TOKEN
Functionality
Google Analytics
30 seconds to 1 year
Set from partner domain

FPID
Analytics
Google Analytics
2 years
Set from partner domain

GA_OPT_OUT
Functionality
Google Analytics
10 Nov 2030 (all cookies)
google-analytics.com

_ga_<wpid>
Analytics
Google Analytics 360
2 years
Set from partner domain

_dc_gtm_<property-id>
Analytics
Google Analytics, Google Tag Manager
1 minute
Set from partner domain

_gaexp
Analytics
Google Analytics, Optimize
Set by customer; max of 93 days
Set from partner domain

_gaexp_rc
Analytics
Google Analytics, Optimize
10 seconds
Set from partner domain

_opt_awcid
Analytics
Google Analytics, Optimize
24 hours
Set from partner domain

_opt_awmid
Analytics
Google Analytics, Optimize
24 hours
Set from partner domain

_opt_awgid
Analytics
Google Analytics, Optimize
24 hours
Set from partner domain

_opt_awkid
Analytics
Google Analytics, Optimize
24 hours
Set from partner domain

_opt_utmc
Analytics
Google Analytics, Optimize
24 hours
Set from partner domain

_gcl_gf
Analytics, Advertising
Google Flights
90 days
Set from partner domain

_gcl_ha
Analytics, Advertising
Google Hotel Ads
90 days
Set from partner domain

PAIDCONTENT
Analytics, Advertising
Google Surveys
30 days
doubleclick.net

_opt_expid
Analytics
Optimize
10 seconds
Set from partner domain

PureChat

thirdPartyCookiesEnabled purechat.com HTTP 1 day
Cookie purpose description: Cookie purpose description: Determines whether the user has opted -out of third -party cookies.
Data is sent to: United States

#__purechatDismissCount forbesgroup.eu HTML Persistent
Cookie purpose description: This cookie is used to collect inforamtion about how the visitor interacts with the live chat function on the website. 
Data is sent to: Belgium

#__purechatLastCheckin forbesgroup.eu HTML Persistent
Cookie purpose description: This cookie is used to collect inforamtion about how the visitor interacts with the live chat function on the website.
Data is sent to: Belgium

#__purechatSessionStart forbesgroup.eu HTML Persistent
Cookie purpose description: This cookie is used to collect inforamtion about how the visitor interacts with the live chat function on the website
Data is sent to: Belgium

#__purechatTimeSettingsVersion forbesgroup.eu HTML Persistent
Cookie purpose description: This cookie is used to collect inforamtion about how the visitor interacts with the live chat function on the website
Data is sent to: Belgium

_purechatLocalStorageAccess forbesgroup.eu HTML Persistent
Cookie purpose description: Necessary for the functionality of the website's chat box function
Data is sent to: Belgium

_purechatVisitorWidgetPlaySound forbesgroup.eu HTML Persistent
Cookie purpose description: Necessary for the functionality of the website's chat box function
Data is sent to: Belgium

expanded forbesgroup.eu HTML Persistent
Cookie purpose description: Necessary for the functionality of the website's chat box function
Data is sent to: Belgium

superMinimize forbesgroup.eu HTML Persistent
Cookie purpose description: Necessary for the functionality of the website's chat box function
Data is sent to: Belgium

PureChat privacy policy

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

• whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@forbesgroup.eu

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you please write to Forbes Group, Glendower Road, Leominster, Herefordshire HR6 0RL.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect or delete your information, should you request it.